77710 Riviera Maya, Quintana Roo. It seems that they are starting to remove some of the rocks from the beach to make it easier to get into the water. !Ok now for the presentation. 07 / Oct / 2019 . Image of cloud, bliss, restraunt - 47808603 We were upgraded from GL Jungle to GL residence so we had our own plunge pool. Using the trams on the property is fun, but can be excrutiating on the waits. When you arrive at the Cancun airport, head straight outside and look for someone in a bright pink shirt for your transport to the resort. We felt VERY SAFE the entire time. Beautiful, huge, and super... My husband and I just returned from a week long stay at the Grand Luxxe. Amenities and More. She made us feel warm and welcome. When we got tired we went back to our cabana that we had rented. No bonus felt worth the risk at that point. Snack on ceviche, savor a juicy gourmet burger, or enjoy a perfectly cooked steak and signature cocktails at one of nearly 20 restaurants and lounges. They’re on vacation too. You'll find a casual and relaxed environment where everyone in the family can find a favorite activity and their happiness. The customer service was amazing from the moment we arrived. The lazy river was super relaxing and we really enjoyed spending the day on that. Dear G546YFlisag :We truly appreciate the time you have taken to share with us your impression about your stay at Grand Luxxe. Shopping. Talking, eating and drinking in close proximity without masks is considered close contact and not something they should be asking of people to attend the sales presentation. I was extremely apprehensive to attend based on the reviews I read, but I can personally say my experience was positive. Way more room than we needed but it was fun to have the space!Everything - in our room and throughout the resort - was SPOTLESS. When you arrive at the Cancun airport, head straight outside and look for someone in a bright pink shirt for your transport to the resort. I also recommend booking at the resort because you will receive a discount. Popular attractions Maroma Beach and Tres Rios Ecopark are located nearby. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We were honest about our situation from the start, and were treated with nothing but respect by the presenters. This year, various forms of violence have plagued Mexico’s iconic Riviera Maya, which includes famous spots such as Cancún and Playa del Carmen along the Atlantic Ocean. It was a nice vacation, as usual at Vidanta RM. Our room was UNREAL. One staff member told us they are tested every other week. more. When exiting, there will be a million people trying to talk to you. Spanish chain shuts down hotels on Riviera Maya due to Covid-19. When exiting, there will be a million people trying to talk to you. The resort itself is stunning. This was the only time on the resort that I felt like I didn’t have the ability to keep our distance. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. This will all be addressed by the appropriate areas as we always work hard to have clear communications with our honored guests and members. Highlights Noctura. We decided to write the review we wish we had before we left home. Edit business info. Who knows. Recommended Reviews. It was Mexican Kermes at Salem. The show draws on the heritage and history of Mexico to weave the story, presented in an intimate dinner theatre in the jungle of the Riviera Maya. There was a short form to fill out between ATL and Cancun but other than that, no COVID holdups. Published on Friday, March 20, 2020 . The Vidanta Resort App is available in English and Spanish for Vidanta Nuevo Vallarta, Vidanta Riviera Maya, Vidanta Acapulco, and Vidanta Puerto Peñasco. I wish they wouldn't have lied about the amenities being open as I asked that question specifically when prepaying the weekly resort fees. Or maybe I’m just getting old and enjoy my quiet. We did agree to attend (more on that later). Then, you will be transported to the lobby of the particular building you are staying at (Luxxe, mayan, bliss etc) for check in. Unterkunft ist am Strand oder genau daneben. Located within the Riviera Maya Resort Vidanta, this restaurant specializes in French-inspired fare served with Parisian flair in elegant surrounds. When Susanna approached us again, she was clearly irritated. There was a short form to fill out between ATL and Cancun but other than that, no COVID holdups. After a couple hours, other people arrived, but none sat in our area. It's that simple :)You will be able to check out the night before, which makes things so much easier! The cabanas started off at 52.00 for the basic cabana then for the luxury option it was about $220.00 USD. Just keep walking and find your ride. We are members and come to the RM Grand Luxxe 1-2 times per year. They did not wear masks, we wore our cloth masks. I just would not recommend the sales presentation in general, but definitely not during COVID. This was our first time staying at the Grand Luxxe, and it definitely lives up to its reputation and name. Hotels near The Grand Mayan at Vidanta Riviera Maya, Playa Paraiso on Tripadvisor: Find 140,540 traveller reviews, 54,794 candid photos, and prices for 452 hotels near The Grand Mayan at Vidanta Riviera Maya in Playa Paraiso, Mexico. Hotels near The Nicklaus Par Three Experience at Vidanta Riviera Maya, Playa del Carmen on Tripadvisor: Find 167,724 traveller reviews, 55,723 candid photos, and prices for 608 hotels near The Nicklaus Par Three Experience at Vidanta Riviera Maya in Playa del Carmen, Mexico. After that, we were transported to our actual residence. From gigantic pools, boutique shopping, multiple world-class restaurants and unbelievable spas to a Jack Nicklaus golf course, beach games, … The beds were comfortable. The staff is truly amazing and we can’t wait to go back! The Heart of Mexico Vidanta Puerto Vallarta is a cozy oasis tucked away in The World’s Friendliest City. Phone. Additionally a $600 deposit for incidentals since it was now a cash free facility amid Covid, understandable..Upon check out they charged again for the resort fee, this isn’t cheap $420 usd..I asked and they said they’ll refund the first one..well a month later and of course they haven’t and now they want copies of statements emailed.. just con artists hoping people don’t notice or won’t deal with...beware!!!!! We were a bit apprehensive because of Covid. And then they will shuttle you to your lobby to finish up the check in process. The slides and the wave pool were also quite enjoyable. Fri. Open 24 hours. 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